Nonprofits are stretched thin right now. We’re in unprecedented times, and it feels like the pressure is coming from every direction. Some organizations are in a good place—they’ve got solid systems and staffing to ride it out. But a lot aren’t. A lot are just doing their best to keep things going with what they have.
No matter the size of your organization, everyone could use a bit of help. That’s why we’re launching Support by The Fresh Perspective Group—unlimited Salesforce support for nonprofits. Whether you’ve got a full IT team or you’re an accidental admin figuring it out as you go, having an expert in your corner can make all the difference.
If you don’t know what’s on your Salesforce admin’s plate… you might want to check on them. Seriously. There’s a good chance they’re drowning in tickets, patch jobs, and duct-taped workarounds just to keep things moving.
In case no one’s told you, they’re likely dealing with things like broken forms, automations misfiring, messy reports, permission headaches, integration glitches, and way too many manual processes. It’s a lot—and it doesn’t stop.
That’s exactly why we built Support by The Fresh Perspective Group, so nonprofit Salesforce admins aren’t stuck handling all of it alone. With our support model, they’ve got an expert in their corner—someone to help troubleshoot the day-to-day, guide best practices, and set the system up for long-term success.
Here's what that support includes:
Our all-inclusive, unlimited, nonprofit Salesforce Support is available for an annual fee of $10,000. You heard it, that's right–we’re serious!
We created this support offer to give nonprofits a more accessible option—something that actually fits the budget and still gets you real, expert help. We know times are tough. Things feel uncertain. But the work you’re doing matters, and we want to make sure Salesforce doesn’t become the thing that holds you back.
Support by TFPG is our way of giving back to the nonprofit community. Our goal is to help teams use the tools they already have so they can stay focused on what really matters: their mission.
We founded our company because of the opportunity we saw to support nonprofit organizations using Salesforce with the services they really need to address issues, optimize, and build a strong plan to grow on the platform. Everything we do is focused on the humans doing the work, and our people-centric processes reflect that. The way we engage with our clients demonstrates our commitment to real-life humans using technology systems to make the world a better place.
Most nonprofits have already invested in a consultant-led Salesforce implementation, so they don’t need to start from scratch, they just need help managing what they’ve already built. That’s exactly where our Support offer comes in. But if what your need is bigger—like long-term, strategic managed services or support expanding Salesforce to a new team or department? The good news is, we do that too. We’re here to meet you where you are and help you move forward, whatever that looks like.
We are hosting a series of Office Hours so interested nonprofit users can learn more about Support and ask any questions they might have. Join us on a day that works for you: April 29, May 1, May 6 or May 8, 2025. You can learn more and register here.